item: Morphy Richards Steam Cleaner. purchased from Great Universal Catalogue. Under warranty 2 years. Broke down 1.2 years ago. contacted Morphy Richards December 2010. they gave me reference number M101 8925 SINCE THEN THEY SAID IT WILL BE REPLACED AND A REP WILL CALL. NOTHING HAVE I HEARD FROM THEM. I AM ASTHMATIC AND NEED THIS DEVICE. THANKS BARRISTERS. DO THEM TO THE EXTENT OF THE LAW, AND TAKE YOUR SHARE OF THE AMOUNTS SUED FOR. I AM ASTHMATIC, WE ARE SUEING THEM FOR MURDER ALL OF THEM. MURDER 1. ASTHMA CAN CAUSE DEATH.